Royal London 7kms

Cancellation Policy

For group events: no refunds are possible once booked due to the fact we need to organise event logistics in advance. However, if you provide at least 48 hours advance notice by email (bookings@cityjoggingtours.co.uk) you may transfer your ticket to an acquaintance. Our tours and events run in all weathers and refunds and rescheduling are not available due to unfavourable weather (unless City Jogging Tours decides to cancel the tour due to adverse weather, in which case you would be refunded). City Jogging Tours reserves the right to cancel the tour or activity at any time due to unforeseen circumstance, in which case you will be provided with a full refund. For private tours: can be rescheduled or refunded up to 48 hours prior to your activity start time. To reschedule or cancel, please contact us by phone or email with at least 48 hours advance notice. We will try our best to reschedule you onto your new preferred date and time, however this cannot be guaranteed. Where rescheduling is not possible, we will offer either a refund or a Gift Voucher (credit note) to be used on a future date. Cancellations made with 24 - 48 hours notice cannot be refunded, but at our discretion and where availability allows we may allow you to join an alternative tour. Refunds are not available for cancellation made with less than 24 hours notice or for no shows.

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